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Care & Maintenance of a Clearwater 425 Sq Ft Cartridge Filter

Care & Maintenance of a Clearwater 425 Sq Ft Cartridge Filter

We walk you through how to solve problems with your Pump and Filter, how to take apart to change and clean filters and...

Est. reading time: 1 minutes
How to Change an Above Ground Pool Pump

How to Change an Above Ground Pool Pump

We show you how to replace a Pump on your Above Ground Swimming Pool Carvin Filter System. First thing is turn the power...

Est. reading time: 1 minutes
How to Replace an In-Ground Pool Pump

How to Replace an In-Ground Pool Pump

In this video, we show you how to replace an In-ground Swimming Pool Pump.   If you need more help, we also have...

Est. reading time: 1 minutes
Troubleshooting Leaks on your Pump and Filter

Troubleshooting Leaks on your Pump and Filter

We show you how to find leaks and repair them on your Above Ground Swimming Pool Filter and Pump. They can be easy...

Est. reading time: 1 minutes
Troubleshooting Pool Cartridge Filter

Troubleshooting Pool Cartridge Filter

In this video we show you how to find problems with your Swimming Pool Cartridge Filter and how to fix them. If you...

Est. reading time: 2 minutes
How to Troubleshoot Your Catchfish Swimming Pool Vacuum Cleaner

How to Troubleshoot Your Catchfish Swimming Pool Vacuum Cleaner

We show you how to trouble shoot your Catchfish Above Ground Pool Automatic Vacuum Cleaner. We show you all about the power supply...

Est. reading time: 1 minutes
How to use Your Megalodon Swimming Pool Vacuum

How to use Your Megalodon Swimming Pool Vacuum

Like a Rumba for your pool. Can clean any size pool and depth up to 10 feet, also cleans for 2 hours. Has...

Est. reading time: 1 minutes
Building Your Biltmore Above Ground Pool Ladder

Building Your Biltmore Above Ground Pool Ladder

Galaxy Home Recreation shows you how to put together your Biltmore Ladder for an Above Ground Pool. The BiltMore ladder system is a...

Est. reading time: 1 minutes
How to Build an Opera Above Ground Pool Ladder

How to Build an Opera Above Ground Pool Ladder

Galaxy Home Recreation Shows you how to Build your Opera Above Ground Pool Ladder. Economical and practical, the Opera is easy to install...

Est. reading time: 1 minutes
Why is my Pool Losing Water?

Why is my Pool Losing Water?

Pools lose water because of varying factors. The most common reason for decreasing pool water levels is because of normal evaporation. Normal evaporation...

Est. reading time: 2 minutes
How to Assemble a Flower Fountain

How to Assemble a Flower Fountain

How to Assemble and Connect a Flower Fountain You may have received a Flower Fountain along with your pool. Watch this video to learn...

Est. reading time: 1 minutes
Cleaning a Waterway Sand Filter

Cleaning a Waterway Sand Filter

Cleaning & Maintaining a Waterway Sand Filter Operating your sand filter requires some knowledge, watch this video to learn more about cleaning and...

Est. reading time: 2 minutes
Cleaning a Waterway Cartridge Filter

Cleaning a Waterway Cartridge Filter

How to Clean a Waterway Cartridge Filter The time has come to clean your Waterway Cartridge Filter! The process may even extend overnight,...

Est. reading time: 2 minutes
How to Assemble a Manual Pool Vacuum

How to Assemble a Manual Pool Vacuum

How to Assemble a Manual Pool Vacuum Learn how to assemble and use your manual pool vacuum by watching this video. You will...

Est. reading time: 1 minutes
Common Issues with Waterway Cartridge Filters

Common Issues with Waterway Cartridge Filters

Common Waterway Cartridge Filter Issues Having problems with your filter? Here are a few of the most common cartridge filter problems and how...

Est. reading time: 2 minutes
Common Problems with Swimming Pool Leaks

Common Problems with Swimming Pool Leaks

Common Problems with Leaks If you're routinely adding more than two inches of water to your pool per week, you probably have a...

Est. reading time: 1 minutes
Common Sand Filter Issues

Common Sand Filter Issues

Common Sand Filter Issues Sand filters make excellent pool cleaners, but they have a few common issues. Know what to look for so...

Est. reading time: 2 minutes
Glossary of Terms for New Pool Owners

Glossary of Terms for New Pool Owners

If you are new to pool ownership this article is a must read for you! I will go over the parts and what...

Est. reading time: 4 minutes
Changing your Pool Cartridge Filter

Changing your Pool Cartridge Filter

CHANGING YOUR CARTRIDGE FILTER The pool filter is the heart of your swimming pool. If it is working properly, the water stays clean...

Est. reading time: 1 minutes
How to Operate Your Pool Sand Filter

How to Operate Your Pool Sand Filter

HOW TO OPERATE YOUR POOL SAND FILTER Do you know how to operate your sand filter? Is your pool still dirty even though...

Est. reading time: 2 minutes
How to Use a Pool Auto Vacuum

How to Use a Pool Auto Vacuum

HOW TO USE YOUR AUTO-VACUUM Using a pool vacuum makes the task of cleaning the floor of the pool easy! Here are some...

Est. reading time: 1 minutes
How to Use a Robotic Pool Vacuum

How to Use a Robotic Pool Vacuum

HOW TO USE YOUR ROBOTIC CLEANER Robotic cleaners are designed to maintain a clean pool without little work for the pool owner. Everyone’s...

Est. reading time: 1 minutes

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Pool Services

At Galaxy, we are dedicated to ensuring that you have all the support you need to continuously enjoy your pool. Whether you are having an issue with your pool, needing a replacement cover, or looking to upgrade with new accessories, we've got you covered. Our commitment is to help you maintain and enhance your pool so you can make the most of your investment.

Service Tools

Schedule Maintenance or Service

Please click on Schedule Service, fill out our form and a service member will reach out to you shortly.

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FAQs

Many of our manufacturers require that customers reach out to them directly regarding warranty and service claims. Please see these useful links below.

  • Aquacal Pool Heaters Customer Warranty Claim Information – View PDF
  • Catchfish Pool Vacuum Customer Warranty Claim Information – View PDF
  • Swimline Pool Cover Customer Warranty Claim Information – View PDF
  • Solaaxx SunSalt Systems Customer Warranty Claim Information – View PDF

Galaxy is happy to help when your pool needs service. However, there are many things that you can do yourself to maintain your pool. Please take a look at the helpful links below.

  • Pool Liner Warranty, Leaks, and Troubleshooting Resources – View PDF
  • Video: How to put your pool liner back on track
  • Sunsalt Start-up, Troubleshooting, and Warranty Information – View PDF
  • Catchfish Directions of Use, Maintenance, Troubleshooting and Warranty Information – View PDF
  • Sometimes liners can pull out of track after the winter. If you need to replace your bead lock, Galaxy has if for sale in store and online. – View our Pool Bead Lock

As a reminder, Galaxy’s worry-free guarantee covers all warranty and non-warranty work for the first 180 days of ownership. Each service trip after 180 days of ownership has a $129 trip fee (subject to change).

For Stealth semi-inground and Stealth inground pools, Galaxy covers all warranty and non-warranty work for the first 180 days of ownership. The pool, pool liner, and pool equipment warranties cover parts only.

For above ground pools, Galaxy covers all warranty and non-warranty work for the first swim season. The pool, pool liner, and pool equipment warranties cover parts only.