Pool Services
Looking to keep your pool in perfect condition? Galaxy Home Recreation is here for you! Our expert technicians have all the know-how and experience needed to deliver remarkable repair services. We'll get everything up and running quickly, so you can enjoy a worry-free swimming season. Leave it us – we've got this covered!
Pool Parts Replacement
With Galaxy Home Recreation, you can get the quality services and products needed to ensure your swimming pool continues running safely and efficiently. Our expert staff provides swim spa and pool owners with professional services so that they can be confident their pools are in working order. From pump replacement to heater installation, we offer all of the necessary pieces to keep your outdoor oasis functioning optimally.
Liner Replacement
Need to get your pool back in shape? Galaxy Home Recreation has the perfect solution for you! We offer a wide selection of liner replacement services tailored specifically to meet each individual pool owner’s needs. Our team of experienced professionals are dedicated to making sure that every job is done right the first time, with quality service and materials that will last long-term.
Filter Change (Sand or Cartridge)
Replacing a quality pool filter system is essential to ensuring that your swimming pool maintains sparkling clear and inviting waters. Our team of highly trained and certified technicians will take care of the entire installation process - removing old filters and sand to testing new systems - so you don't have to worry about a thing.
Repairs
If you're a pool owner, you know that it's important to keep your swimming pool in good condition throughout the year. Doing so requires proper maintenance and preventative care. Galaxy Home Recreation is here to help with our comprehensive repair services for all types of pools! Whether it's time to replace old equipment or just perform routine maintenance, we have the expertise and experience necessary to get the job done right – quickly and efficiently!
Pool Services FAQs
Many of our manufacturers require that customers reach out to them directly regarding warranty and service claims. Please see these useful links below.
Galaxy is happy to help when your pool needs service. However, there are many things that you can do yourself to maintain your pool. Please take a look at the helpful links below.
- Pool Liner Warranty, Leaks, and Troubleshooting Resources – View PDF
- Video: How to put your pool liner back on track
- Sunsalt Start-up, Troubleshooting, and Warranty Information – View PDF
- Catchfish Directions of Use, Maintenance, Troubleshooting and Warranty Information – View PDF
- Sometimes liners can pull out of track after the winter. If you need to replace your bead lock, Galaxy has if for sale in store and online. – View our Pool Bead Lock
As a reminder, Galaxy’s worry-free guarantee covers all warranty and non-warranty work for the first 180 days of ownership. Each service trip after 180 days of ownership has a $129 trip fee (subject to change).
For Stealth semi-inground and Stealth inground pools, Galaxy covers all warranty and non-warranty work for the first 180 days of ownership. The pool, pool liner, and pool equipment warranties cover parts only.
For above ground pools, Galaxy covers all warranty and non-warranty work for the first swim season. The pool, pool liner, and pool equipment warranties cover parts only.
Galaxy is proud to offer our Worry Free Guarantee on most of the products you purchase from us.
What is our Worry Free Guarantee?
- This guarantee is in addition to any manufacturer warranties AND guarantees the workmanship of our network of installers.
- If your product is eligible the coverage period for non-pools is 180 days and for pools it is the same swim season as your installation or 180 days, whichever comes first.
- If a qualifying event (such as a manufacturer defect) occurs during your Worry Free Guarantee period, you can have the peace of mind that Galaxy will fix it at no cost to you.
As a reminder, please make sure you have fully assessed and used your product within the Worry Free Guarantee period to take advantage of our guarantee. Anything reported after this period will be subject to service fees and mileage if applicable.
For Worry Free Guarantee service, please read the terms below:
- During pool season, pool service calls are often scheduled 1-2 weeks out. To help resolve your pool issue faster, please visit our Learning Center page for ownership tips and solutions to common pool problems.
- Please fill out the form below and we will get back to you as soon as possible.
- If you need assistance with your request please call 918-794-7221 to reach our Customer Care team.
For service after the Worry Free Guarantee period, please read the terms below:
- Galaxy Home Recreation makes every attempt to provide single service call resolution, but most service calls require two trips. During the first trip, Galaxy diagnoses the issue(s). The appropriate parts will then be ordered and a second service call will be scheduled.
- For items covered by manufacturer labor warranty, the manufacturer only covers the hourly labor charge. Trip fee is the responsibility of the customer.
- We only provide service on products purchased from Galaxy Home Recreation.
- All fees are collected in advance and parts must be paid prior to ordering.
- The initial $129* diagnostic fee will be collected at the time service is scheduled.
Fees:
- Diagnostic Fee (includes first 30 minutes): $129*
- Hourly Labor Charge: $129*
- Extra Mileage Fee: $3* per mile outside 30 mile radius, one-way.
*Prices subject to change
Find Your Nearest Galaxy Showroom
Galaxy Home Recreation has 6 convenient showrooms across Oklahoma & Western Arkansas
Fort Smith, AR 72903
Mon - Fri 10:00 am - 7:00 pm
Saturday 10:00 am - 6:00 pm
Sunday 12:00 pm - 5:00 pm
Find your closest store
Call Us: 918-933-6134