Many of our manufacturers require that customers reach out to them directly regarding warranty and service claims. Please see these useful links below.

• Aquacal Pool Heaters Customer Warranty Claim Information – View PDF
• Catchfish Pool Vacuum Customer Warranty Claim Information – View PDF
• Swimline Pool Cover Customer Warranty Claim Information – View PDF
• Solaaxx SunSalt Systems Customer Warranty Claim Information – View PDF

Galaxy is happy to help when your pool needs service. However, there are many things that you can do yourself to maintain your pool. Please take a look at the helpful links below.

• Pool Liner Warranty, Leaks, and Troubleshooting Resources – View PDF
• Video: How to put your pool liner back on track
• Sunsalt Start-up, Troubleshooting, and Warranty Information – View PDF
• Catchfish Directions of Use, Maintenance, Troubleshooting and Warranty Information – View PDF
• Sometimes liners can pull out of track after the winter. If you need to replace your bead lock, Galaxy has if for sale in store and online. – View our Pool Bead Lock

As a reminder, Galaxy’s worry-free guarantee covers all warranty and non-warranty work for the first 180 days of ownership. Each service trip after 180 days of ownership has a $129 trip fee (subject to change).

For Stealth semi-inground and Stealth inground pools, Galaxy covers all warranty and non-warranty work for the first 180 days of ownership. The pool, pool liner, and pool equipment warranties cover parts only.

For above ground pools, Galaxy covers all warranty and non-warranty work for the first swim season. The pool, pool liner, and pool equipment warranties cover parts only.