Hot Tub Services FAQs
As a reminder, Galaxy’s worry-free guarantee covers all warranty and non-warranty work for the first 180 days of ownership. Each service trip during and after the first 180 days of ownership has a $129 trip fee (subject to change) with an extra mileage fee of $3 per mile one-way if you are located outside 30 miles from your nearest showroom. During your worry-free guarantee period (first 180 days of ownership), parts and labor will be covered by the $129 trip fee (subject to change). When labor is covered under warranty you will not be charged for return visits or hourly labor charges to repair the warrantied part. For service and warranty claims after the first 180 days of ownership, parts and labor will be charged.
Find Your Nearest Galaxy Showroom
Galaxy Home Recreation has 6 convenient showrooms across Oklahoma & Western Arkansas
Fort Smith, AR 72903
Mon - Wed 10:00 am - 7:00 pm
Thurs-Fri 10:00 am - 8:00 pm
Saturday 10:00 am - 8:00 pm
Sunday 11:00 am - 6:00 pm
Find your closest store
Call Us: 1-800-678-7665