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Pool Water Sanitization Systems

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Pool Services

At Galaxy, we are dedicated to ensuring that you have all the support you need to continuously enjoy your pool. Whether you are having an issue with your pool, needing a replacement cover, or looking to upgrade with new accessories, we've got you covered. Our commitment is to help you maintain and enhance your pool so you can make the most of your investment.

Service Tools

Schedule Maintenance or Service

Please click on Schedule Service, fill out our form and a service member will reach out to you shortly.

Schedule Service

FAQs

Many of our manufacturers require that customers reach out to them directly regarding warranty and service claims. Please see these useful links below.

  • Aquacal Pool Heaters Customer Warranty Claim Information – View PDF
  • Catchfish Pool Vacuum Customer Warranty Claim Information – View PDF
  • Swimline Pool Cover Customer Warranty Claim Information – View PDF
  • Solaaxx SunSalt Systems Customer Warranty Claim Information – View PDF

Galaxy is happy to help when your pool needs service. However, there are many things that you can do yourself to maintain your pool. Please take a look at the helpful links below.

  • Pool Liner Warranty, Leaks, and Troubleshooting Resources – View PDF
  • Video: How to put your pool liner back on track
  • Sunsalt Start-up, Troubleshooting, and Warranty Information – View PDF
  • Catchfish Directions of Use, Maintenance, Troubleshooting and Warranty Information – View PDF
  • Sometimes liners can pull out of track after the winter. If you need to replace your bead lock, Galaxy has if for sale in store and online. – View our Pool Bead Lock

As a reminder, Galaxy’s worry-free guarantee covers all warranty and non-warranty work for the first 180 days of ownership. Each service trip after 180 days of ownership has a $129 trip fee (subject to change).

For Stealth semi-inground and Stealth inground pools, Galaxy covers all warranty and non-warranty work for the first 180 days of ownership. The pool, pool liner, and pool equipment warranties cover parts only.

For above ground pools, Galaxy covers all warranty and non-warranty work for the first swim season. The pool, pool liner, and pool equipment warranties cover parts only.