Hot Tub Services
Enjoy worry-free spa time when you take advantage of the reliable services offered by Galaxy Home Recreation! Our team of experts have years of experience maintaining hot tubs to keep them running smoothly. Whether it's basic repairs or complex maintenance work, we got your back.
Repairs
Are you looking for a reliable hot tub repair service to keep your hot tub running in top condition? Whether you need basic repairs or complex maintenance work, finding the right team of experts is key to keeping your hot tub running smoothly. At Galaxy Home Recreation, we believe that no one should be without access to safe and enjoyable spa time, so we provide professional services backed by years of experience.
Cover Replacement
Does your current hot tub cover need an upgrade? Give it a makeover with our wide selection of custom-fit covers! From marine-grade vinyl to all-weather material, we have the perfect fit for you. Get started on keeping your hot tub warm and secure today!
Hot Tub/Swim Spa Cover Replacement
Pricing
- Measuring Service – $129 plus mileage*
- Installation – $199 plus mileage*
- Hot Tub Covers – Starting at $499
- Swim Spa Covers – Starting at $999
- 10 week lead time for all orders
- Fill out the order form here
*mileage is applicable when you are located more than 30 miles from our nearest showroom. It is calculated at $3 per mile one way outside of this 30 mile radius.
Sanitizer Replacement
Do you want to ensure your hot tub remains clean and safe while also enjoying hassle-free maintenance? Galaxy Home Recreation is here to help! We offer convenient and reliable hot tub sanitizer replacement services so that you can rest easy knowing your hot tub water is always healthy and crystal clear. With our comprehensive options, we guarantee you’ll have peace of mind throughout the entire process.
SmartTub Upgrade
Galaxy Home Recreation is here to help with our comprehensive SmartTub™ installation services. Control your Jacuzzi or Sundance hot tub right from your phone or Smart Home device. Send real time alerts and diagnostics, change your hot tub temperature, and control energy savings remotely.
Cal Connect Upgrade
At Galaxy Home Recreation, we understand the importance of finding reliable and experienced professionals to handle installation. That's why our team provides Cal Connect Installation Services. Connect your Cal Spas hot tub to your smart phone and be in complete control anywhere, anytime.
Hot Tub Relocation
Do you need to move your hot tub to another area of your home or property? Schedule an appointment with Galaxy Home Recreation for reliable and safe hot tub relocation services. Our experienced hot tub movers will ensure that the transition is both safe and efficient, giving you peace of mind throughout the process.
Hot Tub Relocation/Moving
Moving Fees
- Hot Tub Move Only (up to 84″ x 84″) – $500
- Hot Tub Move Only (up to 96″ x 96″) – $650
- Hot Tub Move Only (larger than 96″ x 96″) – $800
- Hot Tub Removal & Disposal – Starting at $349
- Hot Tub Move to/from Trailer – Starting at $349
- Swim Spa Move & Set-up – $1000
- Hot Tub Hook-up & Fill – $129
- Extra Mileage Fee – $3 per mile outside 30 mile radius, one-way.
Terms
- Hot Tub or Swim Spa must be disconnected from power source and drained before moving.
- Additional Fees may apply if your hot tub or swim spa is on/within a deck or requires a crane to move.
- Galaxy Home Recreation will only provide hot tub and swim spa relocation service within 90 miles of our nearest showroom.
- We only provide moving services for products purchased from Galaxy Home Recreation.
- All fees are collected in advance.
*Please note this is a price range. Prices can vary depending on model, location, etc. Prices are currently ranged for a 30 mile area radius of nearest showroom.
Hot Tub Services FAQs
As a reminder, Galaxy’s worry-free guarantee covers all warranty and non-warranty work for the first 180 days of ownership. Each service trip during and after the first 180 days of ownership has a $129 trip fee (subject to change) with an extra mileage fee of $3 per mile one-way if you are located outside 30 miles from your nearest showroom. During your worry-free guarantee period (first 180 days of ownership), parts and labor will be covered by the $129 trip fee (subject to change). When labor is covered under warranty you will not be charged for return visits or hourly labor charges to repair the warrantied part. For service and warranty claims after the first 180 days of ownership, parts and labor will be charged.
Galaxy is proud to offer our Worry Free Guarantee on most of the products you purchase from us.
What is our Worry Free Guarantee?
- This guarantee is in addition to any manufacturer warranties AND guarantees the workmanship of our network of installers.
- If your product is eligible the coverage period for non-pools is 180 days and for pools it is the same swim season as your installation or 180 days, whichever comes first.
- If a qualifying event (such as a manufacturer defect) occurs during your Worry Free Guarantee period, you can have the peace of mind that Galaxy will fix it at no cost to you.
As a reminder, please make sure you have fully assessed and used your product within the Worry Free Guarantee period to take advantage of our guarantee. Anything reported after this period will be subject to service fees and mileage if applicable.
For Worry Free Guarantee service, please read the terms below:
- During pool season, pool service calls are often scheduled 1-2 weeks out. To help resolve your pool issue faster, please visit our Learning Center page for ownership tips and solutions to common pool problems.
- Please fill out the form below and we will get back to you as soon as possible.
- If you need assistance with your request please call 918-794-7221 to reach our Customer Care team.
For service after the Worry Free Guarantee period, please read the terms below:
- Galaxy Home Recreation makes every attempt to provide single service call resolution, but most service calls require two trips. During the first trip, Galaxy diagnoses the issue(s). The appropriate parts will then be ordered and a second service call will be scheduled.
- For items covered by manufacturer labor warranty, the manufacturer only covers the hourly labor charge. Trip fee is the responsibility of the customer.
- We only provide service on products purchased from Galaxy Home Recreation.
- All fees are collected in advance and parts must be paid prior to ordering.
- The initial $129* diagnostic fee will be collected at the time service is scheduled.
Fees:
- Diagnostic Fee (includes first 30 minutes): $129*
- Hourly Labor Charge: $129*
- Extra Mileage Fee: $3* per mile outside 30 mile radius, one-way.
*Prices subject to change
Find Your Nearest Galaxy Showroom
Galaxy Home Recreation has 6 convenient showrooms across Oklahoma & Western Arkansas
Fort Smith, AR 72903
Mon - Fri 10:00 am - 7:00 pm
Saturday 10:00 am - 6:00 pm
Sunday 12:00 pm - 5:00 pm
Find your closest store
Call Us: 918-933-6134