Customer Service
Oklahoma City, OK
Posted 3 months ago
Galaxy Home Recreation is Oklahoma’s most trusted and fastest growing home recreation retailer since 1975, providing hot tubs, pools, swim spas, hot tubs, outdoor furniture, swing sets, saunas, grills, billiards, home theatre seating, FUN, FUN, FUN, and more, in our Tulsa, Broken Arrow, and Oklahoma City and Rogers, AR locations. You would be responsible for providing our sales professionals with ongoing coaching, skill development, motivation and performance management; be a “player coach”, meaning the selected individual will be in the rotation to meet with customers to stay in touch with our customer and the local market; responsible for team scheduling to meet the needs of our seven days-per-week store operation, maintaining a high-quality store appearance, sales reporting and daily reconciliation, hiring and customer complaint resolution; acts as the presence in the retail store. The Store Manager motivates the Retail Sales Associates to excel by providing guidance and inspirational leadership that will drive their need to succeed; ensures an extraordinary customer experience at all times, ensures the store team is knowledgeable about company/store communications and delivers financial results based on Key Performance Indicators; responsible for overall store operations, and is accountable for sales as well as the development of a high performing, motivated team by performing the following duties. MUST BE WILLING TO RELOCATE. Billiards of Tulsa DBA Galaxy Home Recreation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Job Type: Full-time Pay: $60,000.00 per year Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule:
  • Holidays
  • Monday to Friday
  • On call
  • Overtime
  • Weekends
Experience:
  • Management: 2 years (Preferred)
  • Customer Service: 1 year (Preferred)
  • Sales: 2 years (Preferred)
Work Location:
  • Multiple locations
Work Remotely:
  • No

Job Features

Job Type

Full Time

Salary

$60,000.00 per year

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