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Pool Liner Warranty, Leaks, and Care

Pool Liner Warranty, Leaks, and Care

Pool liners come with a manufacturer's warranty for seam separations. Sometimes liners can develop holes that are not in the seam. These holes...

Est. reading time: 3 minutes
Nature's Pure Ionizer Start-up Tips

Nature's Pure Ionizer Start-up Tips

Nature's Pure Ionizer This innovative system treats pool up to 30,000 gallons of water. It works for all types of pools, above...

Est. reading time: 2 minutes
Care & Maintenance Clearwater 425 Sq Ft Cartridge Filter

Care & Maintenance Clearwater 425 Sq Ft Cartridge Filter

We walk you through how to solve problems with your Pump and Filter, how to take apart to change and clean filters and...

Est. reading time: 1 minutes
How to Replace an In-Ground Pool Pump

How to Replace an In-Ground Pool Pump

In this video, we show you how to replace an In-ground Swimming Pool Pump.   If you need more help, we also have...

Est. reading time: 1 minutes
How to Patch a Vinyl Pool Liner (Video)

How to Patch a Vinyl Pool Liner (Video)

We show you how to repair a hole or tear in your Vinyl Swimming Pool Liner. If you need more help with your...

Est. reading time: 1 minutes
Trouble Shooting Pool Cartridge Filter

Trouble Shooting Pool Cartridge Filter

In this video we show you how to find problems with your Swimming Pool Cartridge Filter and how to fix them. If you...

Est. reading time: 2 minutes
How to Maintain Your SunSalt Salt Water Pool System

How to Maintain Your SunSalt Salt Water Pool System

How to Maintain Your SunSalt Salt Water Pool System Our Sunsalt System comes with a cell and control box. The Sunsalt salt...

Est. reading time: 1 minutes
Winter Plug Installation for your Skimmer

Winter Plug Installation for your Skimmer

  WINTER PLUG INSTALLATION FOR YOUR SKIMMER Today we’re going to explain how to put the compensator and the return plug in your...

Est. reading time: 2 minutes
Winterizing your Clear Blue or Nature's Pure Ionizer

Winterizing your Clear Blue or Nature's Pure Ionizer

  Winterizing your Clear Blue or Nature's Pure Ionizer Now we’re going to talk about how to winterize your Clear Blue Ionizer, with...

Est. reading time: 1 minutes
Winter Plugs on your Filter

Winter Plugs on your Filter

  WINTER PLUGS ON YOUR FILTER Winterizing your pump if you have hard plumbing, if you have hard plumbing you are not going...

Est. reading time: 1 minutes
Winterizing Your Swimming Pool Pump

Winterizing Your Swimming Pool Pump

WINTERIZING YOUR POOL PUMP When winter comes, you’ll need to take the correct precautions to make sure your swimming pool is ready for...

Est. reading time: 1 minutes
How to use Your Megalodon Swimming Pool Vacuum

How to use Your Megalodon Swimming Pool Vacuum

Like a Rumba for your pool. Can clean any size pool and depth up to 10 feet, also cleans for 2 hours. Has...

Est. reading time: 1 minutes
Why is my Pool Losing Water?

Why is my Pool Losing Water?

Pools lose water because of varying factors. The most common reason for decreasing pool water levels is because of normal evaporation. Normal evaporation...

Est. reading time: 2 minutes
How to Test and Maintain Your Swimming Pool Water

How to Test and Maintain Your Swimming Pool Water

LEARN HOW TO TEST AND MAINTAIN YOUR SWIMMING POOL WATER Fresh, clean, sparkling water is what we all want! And, if you just...

Est. reading time: 1 minutes
Chemical Information for Pool Closing

Chemical Information for Pool Closing

Pool Closing Chemical Information for Nature's Pure and Chlorine Pools Learn more about what chemicals you need to use in order to safely...

Est. reading time: 1 minutes
Pool School - Pool Closing

Pool School - Pool Closing

POOL SCHOOL: POOL CLOSING INFORMATION Watch this recording of our last pool school for 2020 to learn more about how to close your...

Est. reading time: 1 minutes
Pool Closing Checklist

Pool Closing Checklist

WINTERIZING YOUR POOL Use this checklist to close your pool for the winter after temperatures drop to highs of 60 to 65 degrees...

Est. reading time: 3 minutes
Swimming Pool School

Swimming Pool School

SWIMMING POOL SCHOOL Watch this recording of our Facebook Live Pool School. Our Water Care Concierge gives comprehensive instruction on pool opening and...

Est. reading time: 1 minutes
Glossary of Terms for New Pool Owners

Glossary of Terms for New Pool Owners

If you are new to pool ownership this article is a must read for you! I will go over the parts and what...

Est. reading time: 4 minutes
Is Your Pool Ready to Party?

Is Your Pool Ready to Party?

Summer is in full swing and you may be planning some pool parties. These products and tips will help ensure your pool is...

Est. reading time: 2 minutes
Nature's Pure Shock and Tablets

Nature's Pure Shock and Tablets

What Tablets and Shock should I use with Nature's Pure? With the Nature's pure system you want to use NST tablets (1 per...

Est. reading time: 2 minutes
Nature's Pure Ionizer

Nature's Pure Ionizer

Nature's Pure Ionizer New Pool Install with Nature's Pure Once your pool has been installed and you have your pump running you...

Est. reading time: 2 minutes
How to Use a Pool Auto Vacuum

How to Use a Pool Auto Vacuum

HOW TO USE YOUR AUTO-VACUUM Using a pool vacuum makes the task of cleaning the floor of the pool easy! Here are some...

Est. reading time: 1 minutes
How to Use a Robotic Pool Vacuum

How to Use a Robotic Pool Vacuum

HOW TO USE YOUR ROBOTIC CLEANER Robotic cleaners are designed to maintain a clean pool without little work for the pool owner. Everyone’s...

Est. reading time: 1 minutes
Changing your Pool Cartridge Filter

Changing your Pool Cartridge Filter

CHANGING YOUR CARTRIDGE FILTER The pool filter is the heart of your swimming pool. If it is working properly, the water stays clean...

Est. reading time: 1 minutes
Caring for Your Pool After the Rain

Caring for Your Pool After the Rain

CARING FOR YOUR POOL AFTER THE RAIN We’re all familiar with Oklahoma weather! It can be sunny one moment and a torrential downpour...

Est. reading time: 1 minutes
Kiss Green Pool Water Goodbye

Kiss Green Pool Water Goodbye

KISS GREEN POOL WATER GOODBYE! It's never fun to pull back your pool cover and see that the water has turned green and...

Est. reading time: 1 minutes
Swimming Pool Care with Pristine Blue

Swimming Pool Care with Pristine Blue

Swimming POOL CARE WITH PRISTINE BLUE When it comes to pool maintenance, it’s vital you use products you can trust. Pristine Blue is...

Est. reading time: 1 minutes
Opening Your Swimming Pool For Summer

Opening Your Swimming Pool For Summer

Opening your Pool for Summer The sun is shining and the weather is warming up! Is your pool ready for you to take...

Est. reading time: 1 minutes
Winterizing Your Swimming Pool

Winterizing Your Swimming Pool

  Winterizing Your Pool   Putting on a Pool Cover   Winterizing your Pool   Winter Plugs on your Filter   Winterizing your...

Est. reading time: 5 minutes

Shop Pool Accessories

Pool accessories are essential for enhancing the functionality, safety, and enjoyment of your pool. They can help maintain your pool in top condition, provide additional safety measures, and create a more enjoyable swimming experience. Whether you're looking to improve your pool's aesthetics or make maintenance easier, the right accessories can make a significant difference.
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Pool Services

At Galaxy, we are dedicated to ensuring that you have all the support you need to continuously enjoy your pool. Whether you are having an issue with your pool, needing a replacement cover, or looking to upgrade with new accessories, we've got you covered. Our commitment is to help you maintain and enhance your pool so you can make the most of your investment.

Service Tools

Schedule Maintenance or Service

Please click on Schedule Service, fill out our form and a service member will reach out to you shortly.

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FAQs

Many of our manufacturers require that customers reach out to them directly regarding warranty and service claims. Please see these useful links below.

  • Aquacal Pool Heaters Customer Warranty Claim Information – View PDF
  • Catchfish Pool Vacuum Customer Warranty Claim Information – View PDF
  • Swimline Pool Cover Customer Warranty Claim Information – View PDF
  • Solaaxx SunSalt Systems Customer Warranty Claim Information – View PDF

Galaxy is happy to help when your pool needs service. However, there are many things that you can do yourself to maintain your pool. Please take a look at the helpful links below.

  • Pool Liner Warranty, Leaks, and Troubleshooting Resources – View PDF
  • Video: How to put your pool liner back on track
  • Sunsalt Start-up, Troubleshooting, and Warranty Information – View PDF
  • Catchfish Directions of Use, Maintenance, Troubleshooting and Warranty Information – View PDF
  • Sometimes liners can pull out of track after the winter. If you need to replace your bead lock, Galaxy has if for sale in store and online. – View our Pool Bead Lock

As a reminder, Galaxy’s worry-free guarantee covers all warranty and non-warranty work for the first 180 days of ownership. Each service trip after 180 days of ownership has a $129 trip fee (subject to change).

For Stealth semi-inground and Stealth inground pools, Galaxy covers all warranty and non-warranty work for the first 180 days of ownership. The pool, pool liner, and pool equipment warranties cover parts only.

For above ground pools, Galaxy covers all warranty and non-warranty work for the first swim season. The pool, pool liner, and pool equipment warranties cover parts only.